Grupo Nutresa fosters the construction of trustworthy relations with its stakeholders by delivering clear and transparent information and using channels that allow to understand their needs and expectations in order to incorporate them into the Organization’s management processes.
The following are the purposes and main mechanisms of this engagement:
To promote an atmosphere of trust among shareholders and investment analysts with the aim of delivering relevant and reliable information for the investment decision-making process.
Conference with investors
To achieve the reinforcement and development of suppliers and contractors as partners in the sourcing chain with the aim of enabling their growth and ensuring an adequate and timely supply for the Organization.
Online business portal
Supplier service line
Development and promotion programs
To contribute to the development of collaborative proposals for public policies that favor the progress of the entire society.
Control reports and meetings
Industry sector participation channels
To offer our customers differentiated value propositions consisting of reliable products and leading brands that enable their growth, satisfaction and loyalty.
Satisfaction and loyalty measurement
Meetings with businesspeople from alternative channels
Customers web portal
Loyalty and engagement programs
To promote environments of adequate communication and participation that strengthen trustworthy relations and contribute to the improvement of organizational practices that favor the employees’ quality of life in the workplace, as well as their development and productivity.
Discussion sessions focused
on Human Rights
Organizational climate survey
Intranet, bulletins, bulletin
Occupational health peer committees
Psychosocial risk measurement
Collective bargaining processes
To contribute to the improvement of their quality of life by means of memorable brand experiences and differentiated value propositions that meet their nutrition, well-being and enjoyment needs, creating thus a connection with their motivations and purposes in a sustainable way.
Consumer service line
Websites of our brands and companies
Communication through mass media
Points of sale
To ensure the development of capabilities as a tool for achieving their sustainability, and to support their well-being by means of the allocation of tangible and intangible resources.
Large-scale meeting with farmers
National Education Congress
Meetings with Education Secretaries
Public-private committees and networks
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